Terms of service
Terms and Conditions
Effective Date: 01/05/2025
Last Updated: 02/05/2025
Welcome to NovaNour and Michelle Enes Clinic LLC (“Company,” “we,” “our,” “us”). By purchasing products or services through our websites, checkout pages, or payment links (including Shopify and Stripe), you (“Customer,” “you,” “your”) acknowledge, accept, and agree to the following Terms and Conditions.
1. Research Use Only
All products sold are intended strictly for laboratory and research purposes only. Products are not for human consumption, medical, veterinary, or household use. Any use outside of the stated purpose is a violation of these Terms.
2. No Medical Advice or Claims
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We do not provide medical advice.
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Nothing on our websites, communications, or products should be interpreted as diagnosis, treatment, cure, or prevention of any disease.
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Customers must not rely on any product information as a substitute for professional healthcare guidance.
3. Assumption of Risk
By purchasing, you confirm that:
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You are a qualified researcher, institution, or professional using the products responsibly.
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You assume full responsibility for safe handling, storage, and use.
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You release the Company from any liability arising from misuse, including but not limited to health consequences, injury, or damages.
4. Limitation of Liability
To the fullest extent permitted by law:
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The Company’s liability shall not exceed the purchase price of the product.
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We shall not be liable for any indirect, incidental, consequential, or punitive damages.
5. Indemnification
You agree to indemnify, defend, and hold harmless NovaNour and Michelle Enes Clinic LLC, its owners, officers, employees, and affiliates from and against any claims, liabilities, damages, losses, or expenses (including attorneys’ fees) arising out of:
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Misuse of products,
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Violation of these Terms, or
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Breach of applicable law.
6. No Refunds on Breach
Any violation of these Terms voids eligibility for refund or return.
7. Payment & Acceptance of Terms
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By completing a purchase through NovaNour’s Shopify checkout or through Michelle Enes Clinic LLC’s Stripe links, you confirm acceptance of these Terms and Conditions.
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This acceptance is legally binding and recorded electronically.
8. Privacy Policy
Your personal data is processed according to our Privacy Policy, available on our website. By accepting these Terms, you also acknowledge acceptance of our Privacy Policy.
9. Governing Law and Jurisdiction
These Terms are governed by the laws of the State of Illinois, United States.
Any dispute shall be resolved exclusively in the courts located in Illinois.
10. Amendments
We may update or modify these Terms at any time. Updates will be effective immediately upon posting on our website(s). Continued use of our services constitutes acceptance of the updated Terms.