Privacy policy

 

NovaNour Privacy Policy & Disclaimer

 


Last updated: September 21, 2025


1. Overview

NovaNour operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), to provide you with a curated shopping experience. NovaNour is powered by Shopify, which enables us to provide the Services to you.


This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us. By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.


If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.

 

 

2. Disclaimer – Product Use


This website offers a variety of products, including cosmetics, skincare, and makeup for external use, as well as certain research peptides or other restricted-use products intended strictly for laboratory, development, and educational purposes only.


Cosmetics and Skincare Products:

 

  • Intended for external/topical use only.

  • Must be used according to the instructions.

  • These products are regulated as consumer products.

 


Research Peptides and Restricted-Use Products:

 

  • Not for human or animal consumption, medical use, diagnostic use, therapeutic use, or veterinary use of any kind.

  • Supplied exclusively for research, laboratory, or educational purposes.

  • Any purchase or handling is at the sole risk of the purchaser.

  • Purchasers must be qualified professionals where applicable.

  • Purchasers are responsible for compliance with all local, state, and federal laws.

 


Important: By purchasing any research peptides or restricted-use products through this website, via Stripe, or any other channel affiliated with NovaNour or Michelle Enes Clinic LLC, you explicitly agree that:

 

  1. You are solely responsible for the safe, legal, and proper use of these products.

  2. You understand and accept all risks associated with handling or misuse of these products.

  3. NovaNour and Michelle Enes Clinic LLC disclaim all liability for misuse, improper handling, or consequences arising from use outside intended purposes.

 

 

 

3. Acceptance of Terms

By purchasing products through this website, or via affiliated payment links (including Stripe links under Michelle Enes Clinic LLC), you acknowledge and agree:

 

  • That you have read this Privacy Policy and Disclaimer.

  • That you accept full responsibility for your actions and the use of any product purchased.

  • That your purchase constitutes legal acceptance of these terms.

 

 

 

4. Personal Information We Collect

We collect personal information to provide, secure, and improve the Services. This may include:

 

  • Contact Details: Name, address, billing/shipping address, phone, email.

  • Financial Information: Payment methods, card/account details, transaction info.

  • Account Information: Username, password, preferences, settings.

  • Transaction Information: Items viewed, added to cart, purchased, returned, exchanged.

  • Communications: Customer support interactions or inquiries.

  • Device & Usage Information: IP address, browser, device info, site navigation, cookies.

 

 

 

5. How We Use Personal Information

We may use your information to:

 

  • Process orders, payments, returns, and exchanges.

  • Customize and improve your shopping experience.

  • Send marketing communications (if consented).

  • Prevent fraud and secure the Services.

  • Comply with legal obligations.

 

 

 

6. How We Share Personal Information

We may share information with:

 

  • Shopify, fulfillment partners, payment processors, IT and analytics providers.

  • Marketing partners, business affiliates, and legal authorities when required.

  • Third parties as authorized by you.

 

 

 

7. Security and Retention

We implement reasonable security measures but cannot guarantee perfect security. Retention depends on business needs, legal obligations, and dispute resolution.

 

 

8. User Rights

Depending on your location, you may have rights to: access, correct, delete, restrict processing, data portability, withdraw consent, and opt out of sale or targeted advertising.

 

 

9. International Transfers

Your data may be transferred outside your country. We use recognized mechanisms, including Standard Contractual Clauses, to protect your data.

 

 

10. Children’s Data

Services are not intended for children under the legal age. We do not knowingly collect data from minors.

 

 

11. Third-Party Links

This website may contain links to third-party sites. We are not responsible for their content or privacy practices.

 

 

12. Updates

We may update this Privacy Policy and Disclaimer at any time. Continued use after updates indicates acceptance.

 

 

13. Contact

For questions regarding this Privacy Policy, Disclaimer, or your personal information, contact:


Email: novanourofficial@gmail.com

Address: 15 W Harris Ave, La Grange, IL 60525, US

Data Controller: NovaNour